Help Centre
Short answers for the most common Orbit Captures questions: uploading, browsing, profiles, rewards, tickets, and downloads.
Find the answer, then get back to the gallery.
Orbit Captures is built around shared screenshots, creator profiles, collections, achievements, and member rewards. Use the quick actions below if you already know where you want to go.
File types, size limits, batch uploads, 4K handling, and watermarks.
Find things Browse and collectCategories, filters, Star Citizen details, and collections.
Your account Profile and settingsPublic profile details, achievements, notifications, and privacy.
Progress Points and rewardsHow activity becomes points, ranks, member levels, and perks.
Need help TicketsWhat to send, how to choose priority, and what happens next.
Uploads
Everything you need before choosing files: supported formats, limits, batch uploads, 4K handling, and watermarks.
Files and Limits
You can upload JPG, PNG, and WEBP images. Single upload is best for one finished image; batch upload is best when several images share the same category or description.
4K Handling
4K images are accepted. Depending on your reward level, they either keep their original size or are resized to 1440p for the gallery.
The upload page shows what will happen before you submit.
Watermarks
When uploading, choose whether to use a text watermark, avatar watermark, or no watermark. Availability can depend on your account and site settings.
Browsing, Categories, and Collections
Use these tools to find images faster and group favourites into public or private sets.
Categories
Categories keep the gallery tidy and make browsing easier. If a category is missing, send a request from the upload page.
Star Citizen Details
Star Citizen uploads can include image type, manufacturer, and ship details. Adding them helps other members filter and discover your images.
Collections
Collections let you group images, choose a cover, and set visibility. Public collections can appear on profiles and collection pages.
Profiles, Achievements, and Settings
Control how you appear on the site and where to check your own progress.
Profiles
Your profile brings together your uploads, collections, bio, social links, rank, reward badges, and achievement progress. You can choose what to show publicly.
Achievements
Achievements update as you upload, receive likes, comment, and take part in the gallery. Your profile shows a preview; the full page shows more detail.
User Settings
Use Settings to manage notifications, date and time display, and remembered login devices.
Points and Ranks
Points reward participation. Ranks show how much appreciation your approved uploads have received.
Points
If content or interactions are removed, totals may change.
Ranks
| Rank | Likes Received |
|---|---|
| CITIZEN | 0+ |
| FREELANCER | 10+ |
| PATHFINDER | 50+ |
| EXPLORER | 100+ |
| COMMANDANT | 250+ |
| ADMIRAL | 500+ |
| LEGEND | 1000+ |
Ranks are based on likes received across your approved uploads.
Member Levels and Rewards
As your points grow, member levels can unlock larger uploads, faster publishing, profile extras, and community perks.
Member Levels
| Level | Points | Description | Unlocked Rewards |
|---|---|---|---|
| RECRUIT | 0+ | Standard access | Standard access |
| ORIBTAL SUPPORT | 25+ | Community badge |
Community badge |
| LOGISTICS OFFICER | 75+ | Uploads skip moderation |
Community badgeSkip moderation |
| STATION COMMANDER | 150+ | Priority visibility |
Community badgeSkip moderationTier 2 upload limit4K original uploadsFeatured priority |
| SECTOR OVERSEER | 300+ | Elite profile flair |
Community badgeSkip moderationTier 3 upload limit4K original uploadsFeatured priorityProfile flair |
Uploads can publish faster once your account reaches the trusted threshold of 75 points.
Reward Library
These are the reward types currently available through member levels.
Ticket System
Use tickets when something is broken, confusing, or worth improving.
What to send
Keep it short, but include enough detail to find the problem.
- Use a clear title.
- Mention the page, image, or profile involved.
- Explain what happened and what you expected.
- Add a screenshot if it helps show the problem.
Priority guide
After sending
Your ticket is saved so it can be reviewed. If the issue is unclear, you may be asked for more detail.
Downloads and Browser Behaviour
Most downloads are straightforward, but your browser may decide how certain image types open or save.
Downloads
Download buttons ask the browser to save the image. If a file opens in a new tab instead, check your browser's file handling settings.